Updated 12.6.2020 by Jacquie Hale
We are delighted to report that we have been working closely with our wonderful 2020 couples and have managed to reschedule all of the May, June and July customers who wanted to continue working with Elite Tents as their tipi or Sailcloth tent provider but at a later date.
Some of our August and most of our September parties and weddings are waiting with anticipation for the next government announcement regarding social distancing and large gatherings to be able to see whether they will be able to go ahead with their events, and of course we are ready to support them if they can. We have offered our August couples extra tent space free of charge to help them and their guests feel comfortable in the space and of course the very fact that these are all outdoor events massively reduces the risk of infection being passed on.
We will continue to work with these couples and those later in the year too, is that where possible we can help make their day as memorable and wonderful as they have dreamed.
We as a company have now completed all of the necessary modifications and safety measures at our warehouse and with our planning to ensure that should we be able to provide tents for events this season it will be done safely for both our customers and staff.
We have also now provisioned a safe and socially distanced open week where, by appointment only, customers and those thinking of becoming customers will be able to come and see the tents, meet the team and continue the enjoyment of planning their special wedding or party. (You can find out more about the open day HERE)
Finally, as always, the Elite Team are available at the end of the phone or via email to answer your questions, give you advice and help you make sure that your special event is memorable for all of the RIGHT reasons.
Updated 13.4.2020 by Jacquie Hale
It seems that we are going to be in this very tricky COVID-19 Lockdown for a while longer so at Elite Tents we will continue to work with all the 2020 couples who might be affected by the government restrictions.
We have already managed to reschedule all of our May and some of our June weddings for later in the year or early 2021.
For dates not affected as yet by the government restrictions we will only be able to offer a postponement up to and including 30th March 2021. Alternative dates may be offered but postponement is totally at the discretion of the company directors and subject to availability.
Please contact your event insurance supplier to find out your rights in case your event becomes affected by the lockdown. (Most will pay any additional costs for rescheduling or if you have to cancel.)
All that being said, we should all remain optimistic… this will pass and let’s be honest we are British and Britain always survives and thrives ultimately!
So stay home, stay safe, follow the government’s guidelines and we will be in touch when and if the time comes that means your event is affected by the restrictions.
Updated 27.3.2020 by Jacquie Hale Elite Tents Director
There have been significant changes in the corona virus situation since my last post, and in light of the fact we are now all staying at home we wanted to send a message of reassurance to our customers booked for 2020.
We understand that the unprecedented impact of COVID-19 has affected all of our lives and of course our plans. We also know that you have probably been planning your celebration, whether a party or a wedding for a long time.
The good news is that this will pass… hopefully sooner rather than later. But in the event that your celebration is affected and you decide you need to postpone it, we will do our best to help by rearranging your date with you.
So far we have worked with our customers who have contracts for March through May and even early June and they have rebooked for later this year. Please be assured that we will contact you with options if we feel your event is at risk.
If you took out wedding insurance you have also got the option of cancelling this year’s date, reclaiming the costs from your insurance company – the government have instructed the insurance companies to pay out for this – and then rebooking for next year… we will happily match your existing contract price (subject to availability of our tents and equipment).
In the meantime stay safe, follow the guidelines and let’s all look forward to you having a fabulous celebration when this horrible virus is gone.
Updated 17.3.2020 by Jacquie Hale Elite Tents Director
The guidelines outlined by Boris Johnson in his first daily update yesterday suggested that we should all take measures to limit our social interaction and travel and we realise that this advice my have made you wonder whether you should postpone or even cancel your outdoor event.
It’s likely that it will be mid to end of April before we are in a realistic position of predicting how the Corona Virus is going to affect the UK and more importantly your event and your guests. So, if your wedding or party is imminent i.e. the next 30 days, it might actually be worth beginning to consider your options and we recommend you speak to all of your suppliers to see what they are able to offer should you decide you would like to postpone. It is especially important to speak to the the key suppliers such as the structure (us), the venue and the caterers so you can find a date for later this year that fits with them all.
In addition there is some speculation that the government may ban outdoor events for over 500 or so people. This is a tough one for any of our customers who are festival organisers and we would like to assure them that we will do our best to accommodate any new dates should this happen.
However, the good news for private outdoor events is that even if the government does ban large gatherings, if your numbers are below 500 then you should be able to carry on with your party or wedding. And provided risks are managed sensibly (for example, that you are mindful of your guests with underlying health issues) we are hopeful that our 2020 bookings will therefore be able to go ahead. So while you may be worried, please do not think of cancelling your wedding or party in a panic… after all you have probably been planning and dreaming about it for years.
The truth is that we don’t really know how long this is going to go on for, but being proactive and calm is the best way of ensuring everything goes ahead as smoothly as possible. So stay informed – listen to the scientists and the government rather than social media and if you need help with your booking please just give us a call.